.help-hero {
  position: relative;
  overflow: clip;
  border-bottom: 1px solid var(--color-border);
  background: var(--color-canvas);
}

.help-hero::before {
  content: "";
  position: absolute;
  inset: 0;
  background-image:
    linear-gradient(var(--color-border) 1px, transparent 1px),
    linear-gradient(90deg, var(--color-border) 1px, transparent 1px);
  background-size: 48px 48px;
  opacity: 0.22;
  pointer-events: none;
}

.help-hero-grid {
  position: relative;
  min-height: 550px;
  padding-top: 76px;
  padding-bottom: 76px;
  display: grid;
  grid-template-columns: minmax(0, 0.9fr) minmax(420px, 0.72fr);
  align-items: center;
  gap: 76px;
}

.help-hero-copy {
  position: relative;
  z-index: 1;
}

.help-hero-copy .badge {
  margin-bottom: 20px;
}

.help-hero-copy .lead {
  margin-bottom: 0;
}

.help-diagnostic {
  position: relative;
  z-index: 1;
  overflow: hidden;
  border: 1px solid var(--color-terminal-border);
  border-radius: var(--radius-md);
  background: var(--color-terminal);
  color: var(--color-terminal-text);
  box-shadow: var(--shadow-deep);
  transform: rotate(-0.35deg);
}

.help-diagnostic-head {
  min-height: 54px;
  padding: 0 20px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  border-bottom: 1px solid var(--color-terminal-border);
  background: var(--color-terminal-bar);
  color: var(--color-terminal-muted);
  font-size: 11px;
  font-weight: 780;
  letter-spacing: 0.08em;
}

.help-diagnostic-state {
  color: var(--color-terminal-green);
  font-family: var(--font-mono);
  letter-spacing: 0;
}

.help-diagnostic-list {
  margin: 0;
  padding: 12px 20px 18px;
  list-style: none;
  counter-reset: diagnostic;
}

.help-diagnostic-list li {
  position: relative;
  min-height: 82px;
  padding: 17px 8px 17px 54px;
  display: grid;
  align-content: center;
  gap: 3px;
  border-bottom: 1px solid var(--terminal-rule);
  counter-increment: diagnostic;
}

.help-diagnostic-list li:last-child {
  border-bottom: 0;
}

.help-diagnostic-list li::before {
  content: counter(diagnostic);
  position: absolute;
  top: 22px;
  left: 4px;
  width: 31px;
  height: 31px;
  display: grid;
  place-items: center;
  border: 1px solid var(--color-terminal-border);
  border-radius: var(--radius-xs);
  color: var(--color-terminal-blue);
  font-family: var(--font-mono);
  font-size: 12px;
  font-weight: 800;
}

.help-diagnostic-list strong {
  color: var(--color-terminal-text);
  font-size: 14px;
}

.help-diagnostic-list span {
  color: var(--color-terminal-muted);
  font-size: 12px;
  line-height: 1.6;
}

.help-directory {
  position: relative;
  z-index: 10;
  padding-top: 22px;
}

.help-directory .toc-tabs {
  top: 10px;
}

.help-content {
  padding-top: 52px;
}

.help-sections {
  display: grid;
  gap: 92px;
}

.help-category {
  display: grid;
  grid-template-columns: minmax(240px, 0.42fr) minmax(0, 1fr);
  align-items: start;
  gap: 64px;
}

.help-category-head {
  position: sticky;
  top: calc(var(--toc-offset) + 28px);
}

.help-category-head h2 {
  font-size: clamp(30px, 3.4vw, 44px);
}

.help-category-head p:last-child {
  margin-bottom: 0;
  color: var(--color-ink-muted);
}

.help-category .faq-list {
  gap: 12px;
}

.help-category .faq-item {
  box-shadow: var(--shadow-soft);
}

.help-category .faq-item[open] {
  border-color: var(--border-accent);
}

.help-category .faq-answer {
  line-height: 1.85;
}

.help-category .faq-answer p {
  max-width: 830px;
}

.help-ticket {
  padding: 38px;
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  gap: 42px;
  border: 1px solid var(--color-terminal-border);
  border-radius: var(--radius-md);
  background: var(--color-terminal);
  box-shadow: var(--shadow-deep);
}

.help-ticket h2 {
  margin-bottom: 12px;
  color: var(--color-terminal-text);
  font-size: clamp(28px, 3vw, 40px);
}

.help-ticket p {
  max-width: 790px;
  margin-bottom: 0;
  color: var(--color-terminal-muted);
}

.help-ticket .kicker {
  color: var(--color-terminal-blue);
}

.help-ticket-actions {
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.help-ticket-actions .button-secondary {
  border-color: var(--color-terminal-border);
  background: var(--color-terminal-bar);
  color: var(--color-terminal-text);
  box-shadow: none;
}

.help-ticket-actions .button-secondary:hover {
  border-color: var(--color-terminal-blue);
  color: var(--color-terminal-blue);
}

@media (max-width: 1050px) {
  .help-hero-grid {
    grid-template-columns: minmax(0, 1fr);
    gap: 44px;
  }

  .help-diagnostic {
    width: min(720px, 100%);
    transform: none;
  }

  .help-category {
    grid-template-columns: minmax(0, 1fr);
    gap: 28px;
  }

  .help-category-head {
    position: static;
    max-width: 760px;
  }

  .help-ticket {
    grid-template-columns: minmax(0, 1fr);
  }

  .help-ticket-actions {
    align-items: flex-start;
    flex-direction: row;
    flex-wrap: wrap;
  }
}

@media (max-width: 768px) {
  .help-hero-grid {
    min-height: auto;
    padding-top: 52px;
    padding-bottom: 58px;
  }

  .help-directory {
    padding-top: 16px;
  }

  .help-directory .toc-tabs {
    top: 0;
  }

  .help-content {
    padding-top: 44px;
  }

  .help-sections {
    gap: 68px;
  }

  .help-ticket {
    padding: 28px;
  }
}

@media (max-width: 640px) {
  .help-hero::before {
    background-size: 36px 36px;
  }

  .help-diagnostic-head {
    padding-inline: 14px;
  }

  .help-diagnostic-list {
    padding-inline: 14px;
  }

  .help-diagnostic-list li {
    padding-left: 48px;
  }

  .help-category .faq-item summary {
    padding-right: 42px;
  }

  .help-ticket {
    padding: 22px;
  }

  .help-ticket-actions,
  .help-ticket-actions .button {
    width: 100%;
  }
}